Colombia: Modernization of the Itagüí Court System: A Management and Leadership Case Study

Abstract

This paper is a case study of the management modernizationprocess followed in the Courts of Itagüí, Colombia and describes an innovative court management initiative that allowed a traditional court model to become more effective. The Itagüí initiative began as a court administration management improvement project, and produced an impact that extended well beyond the boundaries of its court system. Using a comparative framework, this paper highlightsthe Itagüí initiative’s primary components, connects them tocritical aspects of international public sector modernization standards, and compares them to similar experiences in Colombia.