Online international arbitration: Nine issues crucial to its success

Abstract

With the dawning of the Internet Age, another era has dawned as well -- that of online arbitration, and more particularly, because Internet transactions frequently transcend national boundaries, that of online international arbitration. Online international arbitration cannot truly come into its own as a recognized method of resolving disputes unless the international community can resolve nine major legal issues that online arbitration participants will face. ... First, the definition itself of electronic signature may vary from one country to another. Therefore, the mere use of a password to identify a consumer should suffice to validate an arbitration agreement in international online consumer transactions under the UNCITRAL Model Law.